We will offer you a place where you can be yourself and where there are no limits on what you can achieve. With us, you can take ownership of your career and have honest conversations throughout. You would join an ambitious firm with a clear strategy for profitable growth where you can get early responsibility and early involvement in growing the business. Here you can expect a competitive and fair reward as well as recognition based on all round performance. This forms part of our internal promise to you, The Deal, between the firm and its employees.
This role will be the sole IT System Engineer for the Madrid office but will be part of a wider engineering team. It will report to the IT Service Manager (Europe) and is essential for maintaining an organisation's IT systems by diagnosing, troubleshooting, and resolving technical issues across hardware, software, and networks.
Your day to day will include installing and configuring devices and applications, providing desk side and remote support, and assisting end-users with technical challenges. You’ll also implement and monitor security protocols, maintain accurate records of technical issues, and collaborate with global IT teams to deliver seamless service.
The role involves managing ServiceNow incidents and requests, supporting firm events with AV setup, and acting as an on-point engineer for project requirements. You’ll escalate recurring issues to IT leadership and coordinate with suppliers and vendors for problem resolution.
You’ll need experience in a legal or professional services environment, strong technical skills with Windows 11, Office 365, and help desk tools, and the ability to support legal applications and troubleshoot hardware issues. Excellent communication, a proactive attitude, and strong organisational skills are essential, as is the ability to work well under pressure and build good relationships with colleagues and clients.
If you would like to find out more about this role or other opportunities within our Madrid office, please reach out directly to me (luke.vanrooyen@stephensonharwood.com).
Stephenson Harwood is an international law firm, and we're committed to creating 'positive partnerships' with our clients. We represent listed and private companies, institutions and individuals, building lasting relationships to help them succeed in a complex and ever-changing world.
Our focus is on five core sectors: Energy Transition, Life Sciences and Healthcare, Private Capital and Funds, Technology, and Transportation and Trade.
With more than 1,500 people, including 230+ partners, across ten offices in Europe, the Middle East and Asia, we combine deep legal capabilities and broad commercial expertise. We have also forged close ties with high quality law firms around the world, blending local knowledge with global savvy for clients in over 100 countries.
We understand the power of diversity in delivering that high calibre advice to our clients. We want to attract diverse talent and we particularly encourage applications from underrepresented demographics.
Offices in Madrid, Al Khobar, Athens, Dubai, Hong Kong, London, Paris, Riyadh, Seoul, Shanghai, Singapore and associated office in Guangzhou.
Our brand strengths:
GO FAR, GO TOGETHER
EXPERTS IN MORE THAN LAW
CAN DO PERSONALITIES
ALWAYS READY
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